ESX IP Storage Troubleshooting Best Practice White Paper

We have published an ESX IP Storage Troubleshooting Best Practice white paper in which we recommend vSphere customers deploying ESX IP storage over 10G networks to include 10G packet capture systems as a best practice to ensure network visibility.

The white paper explores the challenges and alternatives for packet capture in a vSphere environment with IP storage (NFS, iSCSI) datastores over a 10G network, and explains why traditional techniques for capturing packet traces on 1G networks will suffer from severe limitations (capture drops and inaccurate timestamps) when used for 10G networks. Although commercial 10G packet capture systems are commonly available, they may be beyond the budget of some vSphere customers. We present the design of a self-assembled 10G packet capture solution that can be built using commercial components relatively inexpensively. The self-assembled solution is optimized for common troubleshooting scenarios where short duration packet captures can satisfy most analysis requirements.

Our experience troubleshooting a large number of IP storage issues has shown that the ability to capture and analyze packet traces in an ESX IP storage environment can significantly reduce the mean time to resolution for serious functional and performance issues. When reporting an IP storage problem to VMware or to a storage array vendor, an accompanying packet trace file is a great piece of evidence that can significantly reduce the time required by the responsible engineering teams to identify the problem.

Many thanks to my colleague Julie Brodeur for publishing the original article here.

Author: John Wilkinson

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